Concentrix Off Campus Drive 2023:- Concentrix is organizing Off Campus Drive for candidates in Any batch. In order, candidates should have degree in Any Graduate Degree. If you are interested, apply as soon as possible.
Concentrix Off Campus Drive 2023:-Details
| Company Name: | Concentrix |
| Job Role: | Representative Operations |
| Location: | Noida |
| Experience: | 0-1 Years (Entry Level) |
| Education: | Any Graduate |
Concentrix Off Campus Drive Eligibility Criteria :
Job Description
- Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
- Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
- Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
- Maintain basic knowledge of client products and/or services
- Prepare complete and accurate work including appropriately notating accounts as required
- Participate in activities designed to improve customer satisfaction and business performance
- Offer additional products and/or services
- Track, document and retrieve information in call tracking database
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Qualification
- Graduate / Undergraduate in any discipline (may vary basis the job requirement)
- Courteous with strong customer service orientation
- Strong computer navigation skills and PC Knowledge
- Ability to effectively communicate, both written and verbally
- Dependable with strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Tolerance for repetitive work in a fast-paced, high production work environment
- Ability to work as a team member, as well as independently
- Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner
Read Also:-HCL Tech Off Campus Drive 2023 Hiring Freshers For Operations
How To Apply for Concentrix Off Campus Drive 2023 ?
Note:-Please read the job instructions and requirements carefully before applying.
Apply Link: Click Here
About Company :
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.
